Neighbours slam transport bosses who ‘dumped’ a toilet block in street

Furious neighbours slam transport bosses who ‘dumped’ a toilet block in their street so bus drivers can go to the loo

  • Grey metal toilet block suddenly appeared on a grass verge on a junction 
  • Suddenly appeared in a leafy suburb in Kent town of Biggin Hill on Tuesday
  • Unsightly cubicle has a code lock on the door so only bus drivers can use it 
  • Installed as part of scheme to put toilets at end of routes with no facilities

Neighbours were fuming today after transport bosses ‘dumped’ a toilet cubicle for bus drivers on a quiet residential street without consulting them.

The grey metal toilet block suddenly appeared on a grass verge on a junction in a leafy suburb in the Kent town of Biggin Hill on Tuesday.

The unsightly cubicle – which has a code lock on the door so only bus drivers can use it – has left locals outraged amid concerns in the summer.

The grey metal toilet block suddenly appeared on a grass verge in the Kent town of Biggin Hill 

Now furious residents in the commuter town near Bromley – made famous for its Battle of Britain airfield in the Second World War – are demanding it is removed.

It has been installed as part of a £6million Transport for London scheme to put toilets at the end of routes where there are no facilities for its 25,000 bus drivers.

Stephanie Willis, who bought her first house in Biggin Hill in February, said: ‘I was at work and saw it on Facebook and thought the image was Photoshopped.


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‘I laughed at first. Then I read the comments and thought ‘Oh my God, this is real’. I am furious. It has a Pin so it is probably for bus drivers because it isn’t public.

‘In the summer it will be smelly, will attract rats and criminal activity. The glass window has already been smashed.’ 

The angry resident said neighbours on the road – where properties are worth up to £620,000 – were not told in advance about the toilet’s construction.

Furious residents in the commuter town near Bromley are demanding the toilet is removed

Writing to MailOnline, she added that she was ‘surprised to see Doctor Who and his Tardis had landed at the bottom of my driveway’ when she arrived home.

Ms Willis continued: ‘Having contact the local council, I am informed that TfL have development rights as a bus operator and do not require any planning permission.’

Julian Benington, independent councillor for Biggin Hill on Bromley Borough Council, said: ‘I’ve asked council staff to make moves to get rid of it.

‘However desperate bus drivers are to go to the toilet, they can always knock on somebody’s door or go to the many stops they will see on their journeys.

‘I’m not at all impressed that this toilet has been dumped in the middle of a residential street. It should not have been put there.’

Fellow independent councillor Melanie Stevens said: ‘My initial thoughts were ‘Oh my God’. Residents have contacted us with concerns. It’s an incredibly nice area. 


How the corner in Biggin Hill appeared before (left) and after (right) the toilet was constructed

‘It’s very picturesque. It’s such a shame a structure has been installed outside the homes of residents.

‘I’m very disappointed. I understand drivers need comfort breaks but I don’t understand why that has been placed there.’

TfL said it did not need planning permission because it was a ‘permitted development’ – and courtesy letters were sent out but people living nearby had not received them.

Nick Fairholme, TfL’s director of project and programme delivery, said: ‘We are sorry that not all residents were aware of our plans to install a toilet for bus drivers in Biggin Hill before work began.

‘The toilet is part of our work to improve conditions for London’s bus drivers and was installed in agreement with the London Borough of Bromley, but unfortunately our courtesy letters did not reach all residents.

‘We are investigating how this happened to ensure it does not happen again.’

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