Martin Lewis provides Tesco customers with Clubcard advice
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Product recalls are issued when an item may cause harm to users due to health and safety reasons. When supermarkets recall food or other products, they let customers know why it is being recalled and ask them to return it to stores when possible.
Tesco is the latest supermarket to recall a product.
The company has issued a statement to explain that a pair of wireless earphones sold at its stores is unsafe to use.
Tesco said: “Kondor Limited is recalling KitSound Funk25 wireless earbuds.
“This is because there is a risk of the charging case overheating if it’s connected to a power source that’s more than five volts.
“If you’re not sure which model you have, look for ‘KitSound/KSFUN25’ written inside the earbud recess in the charging case.”
All batch codes are affected and the product comes in black, grey, and mint.
The supermarket added customers should “stop using this product immediately”.
It said: “Instead, please return it to a Tesco store, and we’ll give you a full refund.
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“No receipt is required.”
Tesco also explained customers can “alternatively” claim a £30 voucher on the KitSound website.
KitSound is the earbuds’ manufacturer, and it has also issued a statement to explain in more detail why the product is unsafe to use.
On its website, the company said: “There is a burn risk if the charging case overheats and is subsequently touched.”
It also advised customers to “stop using the product immediately”.
KitSound added: “We apologise that it has been necessary to recall this product and for any inconvenience caused.”
The earbuds cost £30 and were on sale from July 2020 to the end of June 2021.
They were sold at Tesco before being withdrawn from shelves.
Earphones are not the only product Tesco is recalling.
The supermarket has informed customers of faults with two of its children’s products.
A ‘Hey Duggee’ book named ‘Duggee and the Dinosaurs’ is being recalled due to a manufacturing fault on some copies, where the foil on the book cover can be peeled off.
This could be a choking hazard to small children.
The other product being recalled is the Science4you Space Expedition set.
This play item includes a torch which could be a hazard to young children if the battery cover isn’t put on correctly.
Like with the earphones, Tesco is asking customers to return the children’s products to a store for a full refund.
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