'Unbelievable': Outrage as scalpers snap up Childish Gambino tickets

Donald Glover fans are furious after tickets to the rapper's upcoming Australian tour sold out in minutes – only to turn up on Ticketmaster's resale website minutes later, and at double the price.

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Glover will be in Australia later this year to headline Canberra's Spilt Milk music festival, and earlier this week it was announced that he will also perform shows in Sydney, Melbourne and Perth.

Tickets to the shows – Glover performs under the stage name Childish Gambino – went on sale at midday on Friday, with thousands of people flocking to Ticketmaster to secure theirs.

After waiting in lengthy queues online, many fans were left empty-handed – and quickly noticed the tickets were popping up on Ticketmaster Resale, with prices pushed up significantly higher. The resale website allows people to safely and legally resell their allocated seats without the need to go to a third party.

However, the disappointed fans who missed out altogether pointed out on social media that the site, which is owned by Ticketmaster, simply clears the path for scalpers.

"There's already tickets on [your] own resell website for more than face value," one angry fan wrote on Twitter. "Well done Ticketmaster on legalising scalping."

In a statement sent to Fairfax Media on Friday afternoon, Ticketmaster said that the resale site simply provides genuine fans with a safer means to sell their unwanted tickets.

"Ticketmaster Resale is a safe and secure marketplace where fans can buy and resell tickets, with all purchases backed by our industry-leading fan guarantee," the company said.

"Unfortunately there are always going to be some fans who can’t get hold of the most highly sought-after tickets when they first go on sale, and Ticketmaster Resale provides them with a chance to get hold of those most in-demand tickets.

While they didn't explain how they deter scalpers from abusing the system, Ticketmaster did cite their Verified Fan technology – a pre-approved identification system that offers users pre-sale opportunities – as one example of how they're trying to combat the issue.

"Ticketmaster does all it can to help artists get tickets into the hands of fans," they said, "and we never place tickets on secondary market sites."

Ticket scalping has become a hot issue in recent years, with NSW recently introducing tougher legislation to crack down on the practise.

Victoria has also introduced penalties for people who sell tickets a certain percentage above their original price. However, there are concerns the legislation doesn’t go far enough to protect consumers, as the laws only apply to certain events.

The Sydney Opera House, where Glover's Sydney shows will take place, told customers there was an "extraordinary level of demand" for the tickets.

"We certainly understand the disappointment when fans miss out on tickets and we work very hard to make sure as many tickets as possible are available to fans and can be purchased as quickly as possible," a notice on the Opera House's site read. "Allocation of tickets was exhausted very quickly."

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