Boston resident Carly Tarry told outlet that she was on the ride with her daughter, niece, and nephew before the "pretty scary" turn of events.
"It set off before it came to a sudden stop near the top. It lurched forward a little bit more but then stopped again," she explained. "We then waited and they said we would have to evacuate. They started to bring harnesses up and released the locks so we could put them on in the seats.”
Tarry said that park employees delivered riders "hoodies to keep warm because it was quite breezy and a little chilly at the top."
"We had to clamber out in the most horrible way — you don't realize how high up you've gone," she added. "We could hear people crying ahead of us."
A spokesperson for Fantasy Island told the site that the ride is now working again as normal after its malfunction.
"A fault within the rollercoaster drive triggered one of the multiple layers of safety systems causing the train to stop and lock," the spokesperson explained. "There were a number of passengers on the attraction who were safely evacuated."
Adding, "Our employees responded immediately and were reassuring customers face to face within 5 minutes of the occurrence. The well-being of our guests is a priority and therefore an evacuation was carried out prior to further investigation."
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