TUI cancels holidays to Greek islands Zante, Crete, Santorini and Mykonos – here is what to do if you have a trip booked

TUI has cancelled all holidays to Crete, Zante, Santorini and Mykonos following the travel quarantine enforced by the UK government.

The tour operator is allowing anyone with trips booked from today until September 22 to move their holiday for free or request a full refund.

Transport Secretary Grant Shapps announced the new restrictions yesterday, following Wales and Scotland.

He announced: "Our top priority has always been to keep domestic infection rates down, and today we’re taking the next step in our approach.

"Through the use of enhanced data we will now be able to pinpoint risk in some of the most popular islands, providing increased flexibility to add or remove them – distinct from the mainland – as infection rates change.

“This development will help boost the UK’s travel industry while continuing to maintain maximum protection to public health, keeping the travelling public safe.”

Anyone returning from the Greek islands of Lesvos, Tinos, Serifos, Mykonos, Crete, Santorini and Zakynthos (Zante) from 4am on Wednesday will need to quarantine for 14 days on their return.

Similar rules are in place for Wales, for the islands of  Mykonos, Zante, Lesvos, Paros, Antiparos and Crete, where the quarantine restrictions are already in place.

All arrivals from Greece into Scotland must quarantine.

TUI praised the government's decision for regional corridors, explaining it was a "positive step forward for the travel industry [and] is exactly nuanced and pragmatic approach we've been calling for".

In a statement, Andrew Flintham, managing director of TUI UK and Ireland said: "With little notice we have had to cancel holidays to Crete, Santorini, Zakynthos and Mykonos just hours before customers are due to travel due to the change in travel advice.

"Any customers due to travel to these four islands before Tuesday 22 September will be able to amend for free to another holiday on sale, or request a full cash refund.

“We now urgently need to hear more about how the Government will implement a robust regime of airport testing to reduce down the need to quarantine for 14 days, as this remains a barrier for some to travel.”

TUI previously cancelled all holidays to Laganas, a holiday resort in Zante, after a number of flights were forced into isolation in the UK due to coronavirus fears.

What do I do if I have a holiday booked with TUI?

TUI travellers can cancel their trip and get a full refund, or they can ask to amend their travel dates.

If you decide to rebook and the new trip is more expensive, keep in mind that you'll have to cover the price difference yourself.

You can find different ways of contacting TUI on its website here, but keep in mind its customer service centres are likely to be extremely busy.

If you have a holiday booked to any of the cancelled islands, you can get a full cash refund.

The travel industry is calling for mass testing at airports to end the quarantine measures, but ministers have so far resisted the calls, adding testing isn't a "silver bullet solution".

More than 30 countries, including France and Germany, have introduced mass testing at airports, with people only required to quarantine if their test comes back positive.

And Health Secretary Matt Hancock also warned single tests at the border "don't work".

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