Britain’s ‘worst’ hotel has 303 one-star TripAdvisor reviews

Disgusting photos capture the "absolutely horrific" conditions scores of furious guests have endured at Britain’s "worst hotel", which has had 303 one-star reviews on TripAdvisor .

Guests at Birmingham Best Inn have complained about vile smells, ripped and stained carpets, filthy linen and mouldy furniture.

Photos shared on travel website TripAdvisor appear to show ripped and stained carpets and dirty bedlinen and washbasins.

One scathing review claims bedding was soiled with bloodstains and water was left in the bathtub in the £29-per-night joint.

A spokesman for the hotel says that since the pictures were taken they have made improvements.

Ashleigh Taylor, 26, described her stay at the hotel in Warley, Birmingham, as "absolutely horrific".

The retail manager, who visited in June last year when she was pregnant, said: "The corridor was creaky and smelt damp. When we got in to the room I couldn’t believe what I was seeing.

"There were mouldy walls and furniture, ceiling caving in, graffiti on the walls, broken windows, rubbish right outside the doors, it was just revolting.

"We grabbed a couple of hours sleep and continued our journey.

"When checking out, I said all of the above to the receptionist and her reply was ‘well it’s a budget hotel and nobody else has complained’ which is obviously absolute rubbish from reading other people’s experiences.

"There was no offer of a refund or even an apology. It isn’t fit for purpose. If they had an inspection it would be closed down."

Rowland Hayward, 73, stayed in a room at the hotel in April this year while visiting Birmingham to attend an event at Edgbaston Stadium, less than six miles away.

He called it the "hotel from hell".

The hospitality consultant, from Thornton-Cleveleys, Lancs., was forced to check out after less than 30 minutes due to the state of the two rooms he was shown.

He said: "When I got there, they showed me a room which was disgusting.

"The toilet seat was hanging off and there was dirt in the bath.

"I went back to reception and said ‘I can’t stay there’ and they showed me another room which was much the same.

"It shouldn’t be operating – it’s terrible.

"The standard of the hotel was the worst I’ve stayed in, and I’ve stayed in a lot of hotels.

"I wasn’t expecting the Ritz, not for £25 for one night.

"I thought it’d be clean and that I could put my head down, but I couldn’t even do that.

"It’s definitely Britain’s worst hotel – it’s a hotel from hell."

And Jackiey Crathorne, 52, stayed at the hotel in March this year in order to visit her daughter, who was having cancer treatment at a nearby hospital.

The carer, from Bedford, claimed the Best Inn was more reminiscent of a Halloween party than a hotel.

She said: "When I went into my room and flicked the light on, it scared the life out of me

"It was horrific. The lights were quite dim in there, the TV wouldn’t turn on and there was no remote.

"There was no way I was using the bath and I’m glad I went to the toilet before leaving the hospital, because I had to hold on till the next morning and then go to McDonald’s next door.

"I stayed fully clothed and put everything I had with me on the bed.

"I couldn’t even bring myself to put my shoes on the floor.

"I was up and out of there as soon as I woke up the next morning."

A spokesman for Birmingham Best Inn told Daily Mirror Online: "Many of the pictures are rather old photos, dated from more than a year ago, and don’t necessarily hold up to the fact of how those room are like at this moment, as they were taken from rooms which have been fixed/remade quite recently.

"As this is going on, we are continuing to fix and repair the rooms."

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