Is this the world’s worst airport meet and greet can company?

Is this the world’s worst airport parking meet and greet? Company crashes a family car into a tree, ‘loses’ another for 35 days and ‘smashes a Range Rover into a bus’

  • Phil and Ruth Davis-Jones were stranded when their car was crashed into a tree
  • They had to pay for the car’s recovery and were forced to take a taxi home 
  • Manchester Airport Parking Services admitted the crash but refused to pay up
  • The company, based in Stockport has been in the spotlight before
  • In June, the Morris family claims the company denied having their car at all and it  was found vandalised 35 days later
  • Steve Taylor says he got a speeding ticket when he left his Ranger Rover 
  • A spokesman for the company said ‘good for you mate!’ when told MailOnline was investigating the Davis-Jones case

An unscrupulous airport parking company which left a young family with a three-month-old baby stranded for hours after crashing their car into a tree and leaving it for scrap has a string of complaints against it.

Manchester Airport Parking Services Ltd has been accused of losing cars, racking up speeding tickets, damaging a valuable Range Rover in a collision with a bus.

In the latest incident, not only were Phil and Ruth Davis-Jones left waiting for a car which never turned up, they had to pay the recovery bill for the wreckage and have been told the company will not pay up to replace it.

‘I’m very angry at the way we have been treated,’ Ms Davis-Jones told MailOnline. ‘I can’t believe it.’

An unscrupulous airport parking company left a young family with a three-month-old baby stranded for hours after crashing their car into a tree and leaving it for scrap (above)

Not only were Phil and Ruth Davis-Jones (pictured above with the couple’s children) left waiting for a car which never turned up, they had to pay the recovery bill for the wreckage and have been told the company will not pay up to replace it

Manchester Airport Parking Services Ltd has been accused of losing cars, racking up speeding tickets, damaging a valuable Range Rover in a collision with a bus (above)


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Phil Davis-Jones (above) said: ‘I’m absolutely flabbergasted that the police have not done anything’

She described how they called the company to say they had arrived back from holiday in Turkey and were ready to collect their trusted Vauxhall Vectra.

But the couple and their daughters – the eldest just two-and-a-half – were left standing outside Terminal Two for hours when the ‘meet and greet’ service failed to turn up.

Their increasingly frantic calls to the Manchester Airport Parking Services Ltd went unanswered until a sheepish-sounding driver confessed he had crashed the car into a tree.

The family were forced to pay out £107.25 for a taxi to their home in the Wirral – the first of a growing list of expenses with a growing total of more than £2,000.

Their shock turned to anger when they discovered that the Stockport-based firm, run by Amani Khan, had abandoned their 11-year-old Vauxhall by the side of the road.

And the young couple were left in despair when Manchester Airport Parking Services Ltd’s insurance company ERS said they would not pay to replace their car, valued at £1,8000, because it was worth ‘less than the policy excess’.

‘I was completely dumb-founded when I discovered they [Manchester Airport Parking Services Ltd] had crashed our car and then just left it by the side of the road,’ said Ms Davis-Jones.

‘They wrote off our car and then did nothing to recover it. A member of the public called the police and they organized for it to be taken away. 

Ms Davis-Jones described how they called the company to say they had arrived back from holiday in Turkey (pictured above) and were ready to collect their trusted Vauxhall Vectra

The family was left outside Terminal Two for hours when the ‘meet and greet’ service failed to turn up. Their frantic calls went unanswered until a sheepish-sounding driver confessed he had crashed the car into a tree (above)


The family paid £107.25 for a taxi to their Wirral home – the first of a list of expenses of more than £2,000. Their shock turned to anger when they discovered that the firm had abandoned their 11-year-old Vauxhall (above, before and after the crash) by the side of the road

The young couple (whose eldest daughter is pictured on holiday) was left in despair when Manchester Airport Parking Services Ltd’s insurance company ERS said they would not pay to replace their car, valued at £1,8000, because it was worth ‘less than the policy excess

‘Now we have been landed with a bill for the recovery and for storing it.

‘It was our family car. We had two child seats in the back to take the girls round.’

Manchester Airport Parking Services came under the spotlight earlier this year whenArthur and Rebecca Morris said they came home from holiday to find the company denying it had ever looked after their car.

It was found 35 days later, vandalised on a nearby estate in Wythenshawe, with dents in the roof a broken wing mirror, a key scratch down the driver’s door, two flat tyres and damage to the bumper. 

Steve Taylor, from Rochdale, claimed he left his Range Rover with the firm in July this year only to find 50 extra miles on the clock and a speeding ticket when he got back.

He said he paid £72 to leave his luxury £100,000 Autobiography 4×4 with the company while he went to Canada for 10 days and came back to a speeding ticket, dated at 1am on a day he was away. 

Mike Savage said he came back from holiday in April to find his Range Rover badly smashed up after it was involved in a collision with two buses, according to the Manchester Evening News.

The Davis-Jones are still fighting to get any money for their wrecked car. 

Ruth, 32, a beauty therapist, added: ‘I just can’t believe how they treated us.

‘I was standing outside Manchester Airport’s Terminal 2 with my baby Willow in a sling, my daughter Harper in a pram, a bag on back and two bags attached to the pram completely stranded. 

Ruth, 32, a beauty therapist, added: ‘I just can’t believe how they treated us. ‘I was standing outside Manchester Airport’s Terminal 2 with my baby Willow in a sling, my daughter Harper in a pram, a bag on back and two bags attached to the pram completely stranded’


The family’s growing costs due to the crash include; £1,600 for 2017 Vauxhall Vectra, £200 for two child seats, 107.25 taxi fare, £75 car recovery and storage and £104 weekly car rental fee

‘We kept calling them and they didn’t answer. Finally they said they had crashed the car and suggested we get a taxi home. 

‘They wrote off our family car but their insurance company [ERS] is refusing to pay to replace it.’

Husband Phil, a marketing manager for M&S bank, has had to hire a car to travel the 20 miles to work.

Phil Davis-Jones, 39, said: ‘At the moment, I have no car and no real possibility of recovering the cost of my car or car seats.

‘As they are a limited company they will just close down the business but surely due to neglect they showed they should be personally liable and struck off from being directors for 15 years.

‘I’m absolutely flabbergasted that the police have not done anything and ERS insurance haven’t cancelled their policy.’

The family’s growing costs due to the crash include; £1,600 for 2017 Vauxhall Vectra, £200 for two child seats, 107.25 taxi fare, £75 car recovery and storage and £104 weekly car rental fee.

Manchester Airport Parking Services came under the spotlight earlier this year when Arthur and Rebecca Morris said they came home from holiday to find the company denying it had ever looked after their car. It was found 35 days later, vandalised, on a nearby estate

Mr and Mrs Morris (above) said it had dents in the roof a broken wing mirror, a key scratch down the driver’s door, two flat tyres and damage to the bumper

Steve Taylor , from Rochdale, claimed he left his Range Rover (above) with the firm in July this year only to find 50 extra miles on the clock and a speeding ticket when he got back

He said he paid £72 to leave his luxury £100,000 Autobiography 4×4 with the company while he went to Canada for 10 days and came back to a speeding ticket, dated at 1am on a day he was away

Manchester Airport Parking Services Ltd refused to discuss Mr and Mrs Davis-Jones’ complaint when told that MailOnline were investigating their case.

A spokesman for the firm said: ‘Good for you, mate! No comment. See you later!’

Manchester Airport Parking Services Ltd is owned and run by Amani Khan, 22, from Altrincham, Cheshire.

Last night their insurance company ERS said Manchester Airport Parking Services policy did not cover the damage of the family car.

A spokeswoman said: ‘Manchester Airport Parking Services took out a policy with ERS which unfortunately does not cover the damage to the Jones’ family car.

‘We have made repeated efforts to contact Manchester Airport Parking Services in order to assist the Jones family with their enquiry, as well as encourage Manchester Airport Parking Services to update their policy so that distressing situations such as this one do not happen again.” 

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