PRISON officers have been warned against shouting at inmates in case it upsets them
It is one of the recommendations in a briefing report on women’s prisons from inspectors.
Most inmates said they were treated with respect by staff but other simple steps could be taken to maintain good relations, the briefing paper noted.
The report said: “These approaches do not have to be complicated.
“They include creating a more positive living environment that has open areas and more space, not using loudspeaker systems or shouting down the landing to attract someone’s attention.”
The paper was compiled after visits to five jails, including HMP Low Newton where triple killer Joanna Dennehy is held.
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It also highlighted the innovative use of video calls at that jail as an example of good practice.
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