Shopper’s ‘d**khead’ rant at fag counter gets her banned from Asda for 3 years

A shopper has been banned from Asda for three years after a row over cigarette papers.

Rakel Bryan, 29, from Hull, visited her local Beverley Road store on Wednesday and was ID'd over a pack of Zig-Zags.

She then lashed out at the worker and suffered a panic attack.

Rakel told Hull Live: “I thought it was a joke, I’m absolutely fuming. I go in there every day to do shopping for my mum because she can’t get about very well."

"I don’t like the way I’ve been treated – I feel like I am being bullied."

“I said 'aw shut up d**khead', as a joke. I thought he was laughing with me and then he said, ‘no I’m being serious’.

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“I said ‘how dare you ID me?’.

"I had a panic attack, I felt like everyone was staring at me.”

An argument followed until a security guard escorted her outside and helped calm her down.

When Rakel entered the store the following day, she was shocked to discover that she has been barred from entering the supermarket for the next three years.

Rakel requested a meeting with the manager at 5pm.

She said: “He was rude and didn’t listen to what I had to say and said the reason I was banned was because I had been racist."

Rakel fumed: “I’m not a racist, I had an ex-boyfriend who was black.”

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She returned again the the store on Thursday with her friend Roxanne Marshall and was told she could enter the supermarket by a colleague on the door.

She was quickly confronted by other staff members once inside.

Roxanne said: “She was told she could come in. She only had a stew pack and some sausages.

“As I was walking up I could see two staff verbally abusing her. They were right in her face. I said there is no need for that it’s bullying. They told her you’re never coming in here again.”

An Asda spokesman said: “While we would never discuss individual circumstances, we take any concerns of this nature seriously and will not tolerate any form of abuse or discrimination towards our customers or colleagues.”

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