A recently shuttered upstate theme park will pay nearly $500,000 to customers who booked tickets before its closure, the New York Attorney General’s office announced Tuesday.
Fantasy Island — located between Niagara Falls and Buffalo — closed in February after the family owned park was bought by California company Apex Parks Group LLC in 2016.
But over 500 customers who bought season passes, meal plans and other goods and services ahead of the 2020 season filed complaints with AG Letitia James’ office seeking refunds, James said.
Apex has agreed to reimburse $424,848, divided among all prepaid customers, the AG’s office said.
“Our office was able to secure full refunds for all consumers thanks, in large part, to the hundreds of Western New Yorkers who promptly heeded our call to file a complaint with our office,” James said.
“Fantasy Island provided Western New Yorkers with great memories for years, but it’s vitally important that we don’t let that fantasy end with a nightmare,” she said.
The park — which opened in 1961 — had over 40 rides including roller coasters and waterslides.
A lawyer for Apex did not immediately return a request for comment.
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