A Vancouver man says baggage handlers dropped his specialized wheelchair on three separate WestJet flights, but the airline has yet to repair the damage.
Mitch Stark moved from Toronto to Vancouver earlier this year. Between May and August, he flew between the two cities on three flights operated by WestJet.
During the first flight in May, he watched from his window seat at the front of the plane as baggage handlers attempted to manually lift and load the 250-kilogram (450-pound) chair into the aircraft.
Instead, Stark said, it was dropped.
“These are my legs and in my mind I’m thinking, ‘they just dropped my legs,’” he said, describing what went through his mind as he saw the chair falling.
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