We were charged thousands by Starbucks in huge error – but when they reimbursed us it got even worse | The Sun

A FAMILY say they had to cancel their vacation after a massive mistake in Starbucks left them thousands out of pocket.

When Jesse O'Dell made his morning coffee run on January 7, his wife was shocked to discover a 4-digit charge on their credit card.

Jesse went to an Oklahoma branch of Starbucks and an iced Americano for his wife Deedee and a venti caramel Frappuccino for himself.

The order should have cost him roughly £8.26, but the family was shocked to discover the coffee chain had charged Jesse a total of £3,679.76.

The mistake was discovered when mother-of-four Deedee tried to use the family credit card at the mall later that day, and it was declined.

The couple quickly reached out to Starbucks, who sent them checks to reimburse the blunder – but the checks bounced.


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Jesse said: “We contacted their customer service helpline probably 30 to 40 times that day."

The family had to make the difficult decision to cancel a family trip to Deedee's home country of Thailand after the financial fumble.

Starbucks told The New York Post that the checks only bounced due to a typo, and new checks have been sent to the family.

But shockingly, the spokesperson for the coffee giant blamed Jesse for the mistake.

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They claim Jesse submitted an "enormous tip" when placing the order.

Jesse told McClatchy News: “I know how to press buttons. I didn’t press that button. If it wasn’t the barista then it’s definitely your network, which is a really big issue.”

Jesse has warned others to keep their receipts in case something like this happens to another family.

He continued: “This is something that has caused duress in our family and hopefully others don’t have to go through something like this."

One man had a pleasant surprise when he woke up to find £127,000 deposited into his bank account.

The man, who lived in the United Arab Emirates, was arrested after he reportedly spent the lot.

According to court reports, he told the judge: "I was surprised when Dh 570,000(£127,000) was deposited in my bank account. I paid for my rent and expenses."

Dubai Public Prosecution charged him with obtaining the money illegally.

He has now appealed against the verdict and a hearing is expected next month.

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