Yodel delivery driver hurls boxes of £450 fragile antiques down steps 

Yodel delivery driver is caught on camera hurling boxes containing £450 of fragile antiques down 15ft flight of concrete steps

  • CCTV footage captures a Yodel delivery driver throwing parcels down steps 
  • The shocking incident happened in Bradford, West Yorkshire, last Tuesday
  • Buyer Patrick Duffy ran over in time to stop the courier from throwing any more
  • He claims he spent £450 on fragile porcelain and china ornaments from eBay 

A Yodel delivery driver was caught on camera lobbing boxes containing £450 worth of antiques down a 15ft flight of concrete steps.

CCTV footage shows two boxes reportedly containing fragile porcelain and china ornaments being tossed out of the van and bouncing down stairs last Tuesday.

But when the Yodel courier is caught by the furious buyer Patrick Duffy, he starts carefully stacking the packages at the top of the steps before carrying them down.

The driver’s employer Yodel says it has apologised to Mr Duffy and has taken ‘appropriate action’ following the incident.

A Yodel delivery driver was caught on camera lobbing boxes containing £450 worth of antiques down a 15ft flight of concrete steps in Bradford, West Yorkshire last Tuesday

What the parcels worth £450 contained

Two silver salt dishes

One silver pepper pot

Two Beswick China horse figures

One Chinese bronze urn

One Royal Doulton water jug

One porcelain and bronze urn

One coal scuttle 

Mr Duffy, from Bradford in West Yorkshire, said: ‘I’d spent about £450 on antiques from eBay.

‘It was absolutely disgusting. I watched as he took the boxes out of the back and threw them down the flight of 12 stairs without any care.

‘They were china and porcelain ornaments and they are very fragile.

‘I’m a live-in caretaker for a block of flats and was working on a garden nearby when I saw the van pull up and the man start throwing the packages.

‘I shouted at him and ran over to check the boxes at the bottom of the steps. I was worried that the antiques I’d bought were going to be all smashed.

‘I got the impression he knew straight away what he’d done when I shouted him to stop. The only reason he stopped throwing them was because he saw me.

‘He just said ”open them and if there’s any damage I’ll take them back.” I refused to let him take anything back and instead contacted Yodel myself.’

Mr Duffy had been working in a nearby garden when he saw the delivery van pull up.

The 68-year-old was horrified when he saw his packages being thrown down the stairs and ran to check on them.

The caretaker had decided to rent a cabinet of his friend’s antique store in Bingley, West Yorkshire, and feared his items could have been destroyed in seconds.


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But when the Yodel courier is caught by the furious buyer Patrick Duffy, he starts carefully stacking the packages at the top of the steps before carrying them down

The driver’s employer Yodel says it has apologised to Mr Duffy and has taken ‘appropriate action’ following the incident

One of the items, an antique coal shuttle that he had paid £15 for and planned to refurbish, was shattered across the top.

Mr Duffy now fears some of the more expensive, irreplaceable items he orders could be damaged in the future.

Mr Duffy said: ‘A friend of mine has opened an antique shop and I’d decided to rent a cabinet from him to make some money.

‘One thing was damaged but fortunately it wasn’t one of the more expensive items I’d bought, it could have been worse.

‘The driver admitted he knew he shouldn’t have been doing it and it could have caused much more damage.

‘Yodel called to apologise and say that he would not be working for them again.’

A Yodel spokesperson said: ‘We have contacted Mr Duffy to apologise and offered a gift voucher as a gesture of goodwill.

‘The safe delivery of parcels is our absolute priority and we are disappointed to see this driver breaking our strict protocols.

‘This behaviour clearly does not meet the high standards we expect from our colleagues and appropriate action has been taken.’ 

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